Terms & Conditions

1. About us

taranehsh.com is the website of Taraneh Sharghi LLC, registered in Tehran under registration number 156258, with national ID 10101989932. Our address, phone number and other contact details are on the Contact Us page.

2. Products and prices

The store sells official releases of Taraneh Sharghi Records in two editions: a digital edition that you download, and a physical edition sent to your address. Each product page lists the tracks, the editions and their prices.

Prices are in Toman. The price of the physical edition includes shipping anywhere in Iran.

3. Orders and payment

• You pay online through a Shetab bank payment gateway. You enter your card details on the bank’s own page; we never see or store them.
• Your order is confirmed once the payment succeeds.
• If money leaves your account but the payment does not complete, the bank returns it to your card, normally within 72 hours.

4. Delivery

• Digital edition: delivered online after payment, as files you can download.
• Physical edition: sent to the address you enter when ordering, free of charge anywhere in Iran. Please check that your address, postal code and phone number are correct.

5. Cancellation and returns

• Physical edition: under Iran’s Electronic Commerce Law, you may withdraw from your purchase within seven working days of receiving it, as long as the packaging is still sealed. Audio products cannot be returned once opened, unless they are faulty. If you withdraw, you only pay for sending the item back.
• Digital edition: once the files are delivered, the purchase cannot be cancelled. If a file is faulty or incomplete, contact us and we will send a working copy or refund you.
• If you receive a damaged or wrong item, contact us within seven days of delivery and we will replace it or refund you at our cost.
• Refunds are paid to the card used for the purchase.

6. Copyright

All music, covers, videos and text on this site belong to Taraneh Sharghi Records or its artists. Purchases are for personal use only. Copying, republishing, sharing online or any commercial use without written permission is not allowed.

7. Your information

How we collect and protect your information is explained in our Privacy Policy.

8. Changes to these terms

We may update these terms. The version published on the day you place an order applies to that order.

9. Questions and complaints

For any question or complaint about an order, contact us through the Contact Us page. Disputes are settled under the laws of the Islamic Republic of Iran.